Customer Care
Our garments are available in sizes XS to XL. A detailed size guide is provided on each product page to assist you in finding your perfect fit.
We currently ship to Europe and the United States. Shipping options and estimated delivery times will be available at checkout based on your location.
All orders are prepared with care within 1–3 business days. Delivery times are approximately:
Europe: 10–15 business days
United States: 10–30 business days
We accept Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay, Japan Credit Bureau (JCB), as well as local payment options such as Bancontact (Belgium), iDeal (Netherlands), and Klarna (where available). All transactions are securely processed.
If your order has not yet been processed, our customer care team will gladly assist you with modifications or cancellations. Kindly contact us as soon as possible.
To initiate a return or exchange, please contact our customer care team with your order number. We will guide you through the process promptly.
Our customer care team is available to assist you. You may reach us through our contact page or via email at support@rovario.com.